Following Amazon’s EC2 recently reaching capacity at certain EC2 zones, I now shake my head in dismay at what to me, is another poor showing by a service that I would love to love, if only they would let me!
So today we get an email from them soliciting feedback to their SimpleDB service, which we recently tried out for a few days, but found somewhat lacking for our needs. The email goes like this:
Dear OleOle,
Amazon Web Services is constantly striving to improve our customers’ experience using our products. We particularly want feedback from our new users.
On 6/23/2009, you signed up for Amazon SimpleDB. Please share your experience about getting started with Amazon Web Services by completing the following survey (9 questions): Amazon SimpleDB Getting Started Survey [This last bit being a link to their survey]. etc etc.
So “Great!”, thinks me, they are being proactive, and hopefully they will improve this service and make it useful for us. Alas, not so fast. The link to their “survey” goes to “Cannot Find Server” – basically that domain for the survey doesn’t resolve in DNS.
Maybe they should have created the sub-domain first?
That’s just so sloppy. Incompetent even. Is Amazon getting too big for it’s britches?
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